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Our thoughts and prayers are with the residents of North and Far North Queensland who are experiencing severe weather conditions from Cyclone Jasper. If you have been financially impacted, please let us know by clicking here.
LoanAccess
Please note: for customers transferring money out of their loan account from 18 December 2023 to 5 January 2024, the following cut-off times apply.- Overnight redraw processed within 24 hours: 2pm AEST
- Priority payment redraw: 2pm AEST
- BPAY out: 1.30pm AEST
LoanAccess Maintenance
We will be performing scheduled system maintenance from 2am to 5am Sunday 3/12/23 AEDT.During this time, you will not be able to access statements or upload any documentation.
We apologise for any inconvenience.
Interest Rate Update
On 17 November 2023, we changed the interest rates on our variable rate home loans.All customers will receive a letter in the post to advise of their new interest rates and repayment details.
November 2023
In light of the RBA cash rate decision, we are currently reviewing our variable interest rates.Customers will be notified via post as soon as we reach a decision.
We are currently experiencing technical issues with our phone system.
Please email customercare@statecustodians.com.au with any urgent enquiries. We apologise for any inconvenienceHow can we help?
Introducing LoanAccess
LoanAccess is our new online loan management platform where customers can manage their home loan, their way. New features and benefits offered by LoanAccess include: a responsive and user-friendly digital experience; Pay Anyone functionality; support for one-off, scheduled and recurring payments; enhanced fraud protection security; and on-demand e-statements and transaction history.
Introducing LoanAccess
About Us
We are a highly awarded home loan provider, focused on helping Australians get a better deal on their home loans.
State Custodians is a wholly owned subsidiary of Resimac Group Ltd, a leading non-bank lender in Australia and New Zealand, established in 1985 and recognised as Non-Bank of the Year at the 2020 Australian Mortgage Awards.
