Our thoughts and prayers are with the residents of Victoria, North Queensland, Far North Queensland and the Gold Coast, who are experiencing severe weather conditions.
If you have been financially impacted, please let us know by clicking here.

LoanAccess

LoanAccess is our online loan management platform where customers can manage their home loan, their way. For any questions or issues you may have, please start by visiting our FAQs.
Customers

Information for customers requiring financial assistance (including for floods)

Interest Rate Update

On 17 November 2023, we changed the interest rates on our variable rate home loans.
All customers will receive a letter in the post to advise of their new interest rates and repayment details.

November 2023

In light of the RBA cash rate decision, we are currently reviewing our variable interest rates.
Customers will be notified via post as soon as we reach a decision.

We are currently experiencing technical issues with our phone system.

Please email customercare@statecustodians.com.au with any urgent enquiries. We apologise for any inconvenience

Introducing LoanAccess

LoanAccess is our new online loan management platform where customers can manage their home loan, their way. New features and benefits offered by LoanAccess include: a responsive and user-friendly digital experience; Pay Anyone functionality; support for one-off, scheduled and recurring payments; enhanced fraud protection security; and on-demand e-statements and transaction history.


Introducing LoanAccess

Customer benefits

Our Customer Benefits program will cease to operate as of 1 July 2023. Please refer to your email for more information.

About Us

We are a highly awarded home loan provider, focused on helping Australians get a better deal on their home loans.

 

State Custodians is a wholly owned subsidiary of Resimac Group Ltd, a leading non-bank lender in Australia and New Zealand, established in 1985 and recognised as Non-Bank of the Year at the 2020 Australian Mortgage Awards.

panel clost button

I'm a customer

Get access to your accounts online.

Customer Care

For matters relating to your loan:
X
Cookies help us improve your website experience.
By using our website, you agree to our use of cookies.
Confirm